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Web apps · Web design

Fernway — a booking platform travellers love

We rebuilt Fernway's booking experience from search to checkout — and online bookings grew 64% in the first quarter.

Client
Fernway Travel
Year
2026
Services
UX research, UI design, Web development, SEO
Duration
14 weeks
Fernway Travel — case study cover
  • +64%Online bookings
  • −38%Bounce rate
  • 1.4sLargest contentful paint

The challenge

Fernway curates cabins, beach houses and tea-garden bungalows across Bangladesh. Demand was growing fast, but the old site was slow on mobile and three in four visitors left before reaching a listing.

What we did

We interviewed 14 travellers and hosts, mapped the booking journey and found that people wanted to compare stays by trip type — not by district. The new search starts with “where” and “who”, then shows honest prices including fees.

  • A new design system with 60+ components
  • Next.js front end with server-rendered listings
  • Map search and instant availability
  • A one-page checkout with bKash and cards

The outcome

The new platform loads in 1.4 seconds on a mid-range phone. Bookings grew 64% in the first quarter after launch and support tickets about payments almost disappeared.

+64% bookings

Nuvora felt like part of our team from the first workshop. They challenged our assumptions, shipped every Friday and the new platform paid for itself within a quarter.

Sadia KarimHead of Product, Fernway Travel
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